Shipping policy
Shipping Policy – Omnidh Collective
At Omnidh Collective, we are committed to delivering your orders safely, quickly, and efficiently.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak periods or holidays, processing may take slightly longer.
2. Shipping Time
Once your order has been processed and shipped, estimated delivery times are:
- United Kingdom: 5–10 business days
- Europe: 6–12 business days
- United States & Canada: 7–15 business days
- Rest of World: 10–20 business days
Delivery times may vary depending on customs clearance and local courier services.
3. Shipping Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment in real time.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions.
5. Delays
While we aim to deliver on time, delays may occur due to:
- Customs processing
- High order volume
- Weather or courier disruptions
We appreciate your patience in such cases.
6. Incorrect Address
Please ensure your shipping details are correct at checkout. Omnidh Collective is not responsible for delays or lost packages due to incorrect addresses provided by the customer.
7. Lost or Missing Packages
If your order has not arrived within the expected timeframe, please contact our support team so we can assist you in locating your package.
8. Contact Us
For any shipping-related questions, please contact us via our support email or contact form. We respond within 24–48 hours.